PRIVACY POLICY

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Living Ventures. Living Ventures is the owner and operator of Blackhouse Restaurant and Bar. If you have any requests concerning your personal information or any queries with regard to these practices please contact Anna Viera at annaviera@livingventures.com. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

INFORMATION COLLECTED

We collect information from visitors to this website Through the use of online forms/email hyperlinks and everytime you email us your details. We also collect information about the transactions you undertake through this site. We collect additional information automatically about your visit to our website. Please see our cookies policy for more details

USE OF COOKIES

(N.B. this will be updated before the Privacy and Electronic Communications (EC Directive) Regulations 2003 amendments of 2011 are brought in at the end of May 2012) A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org. We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.

USE OF PERSONAL INFORMATION

We process personal information collected via this website for the purposes of; Providing and personalising our services. Dealing with enquiries and requests. Administering membership records Maintaining information as a reference tool or general resource. Providing reservation or booking services.

THE DATA CAPTURE FORM

We will send you information according to the preferences you submitted via our data capture form. There is an option to receive marketing from Blackhouse and Living Ventures brands, if you opt to receive marketing from Living Ventures you will on occasion receive marketing from brands owned by Living ventures which include; The Alchemist, Blackhouse Grill, Gusto, Red Door, Artisan, Australasia and Manchester House. If you would like to change these preferences at any point, please email us at annaviera@livingventures.com or call us on 01565 631234. Alternatively you can write to us as Marketing Administrator, Living Ventures, 98 King Street, Knutsford, WA16 6HQ.

MARKETING

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed your data capture form. If at any point you would like to opt-out of recieving communications from us please contact Anna Viera, annaviera@livingventures.com or write to Living Ventures, 98 King Street, Knutsford, WA16 6HQ.

HOST THIRD PARTY MARKETING

From time to time we would like to send you offers from selected third party companies that offer goods and services that we feel would be of interest to you. We will only do this if you have opted in to receive such communications, for example when you have entered into an agreement with us when entering a competition or a prize draw. You may at any time withdraw your consent be contacting Anna Viera, Living Ventures, 98 King Street, Knutsford, WA16 6HQ or email annaviera@livingventures.com.

DISCLOSURES

We will only disclose data to other companies within our group or companies, business partners and successors in title to our business.

OTHER WEBSITES

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

SUBJECT ACCESS REQUESTS

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at, Living Ventures, 98 King St, Knutsford, WA16 6HQ.

INTERNET- BASED TRANSFERS

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

AMENDMENTS

Please note that this privacy policy is subject to change from time to time. It was last updated September 2016.